Bookstore WhatsApp Message Automation
Bookstore WhatsApp Message Automation An automated system designed to manage bookstore customer interactions through WhatsApp, ensuring fast responses and organized order management. Key Features • Instant Message Processing – Automatically captures and analyzes incoming WhatsApp messages. • Smart Message Routing – Identifies customer intent (order, book inquiry, or general question). • Automatic Order Confirmation – Sends instant confirmation messages for placed orders. • Book Information Response – Provides customers with details about requested books. • Google Sheets Integration – Automatically records customer interactions and orders. • Email Fallback Alerts – Sends notifications if the system encounters an error. • 24/7 Automated Support – Ensures customers receive immediate responses anytime.
